The Company Behind the Work

Gleam is a commercial and residential exterior cleaning company based in Dallas-Fort Worth, serving clients across all 50 states.

We handle pressure washing, window cleaning, and parking lot striping for everyone from homeowners to Fortune 10 retailers. One location or five hundred—same team, same quality, same communication.

Gleam was built on a simple idea: exterior cleaning should come with reliability, communication, and accountability. We have the experience, the tools and the team to make that happen.

What We Believe

The outside of your building shapes how customers feel before they walk in.

First impressions don't start at the front door. They start in the parking lot. On the sidewalk. At the entrance. If those areas look neglected, customers notice even if they don't say anything.

Communication is where most vendor relationships fall apart.

It's rarely about the work itself. It's about not being able to reach anyone when there's a problem. It's about not knowing if the job got done. It's about chasing invoices and documentation.

You shouldn't have to manage your vendor.

If you're spending time tracking down your pressure washing company, something is broken. You have enough on your plate. We handle all scheduling, coordination, and communication.

Quality doesn't have to mean expensive.

We're not the cheapest option, but we're not the most expensive either. We keep overhead low and pass that efficiency on. You get professional results at a fair price without paying a premium.

One location deserves the same attention as one hundred.

We don't save our best work for the big accounts. A homeowner or small business gets the same level of service as a national retailer with 500 locations. The scope changes. The standard doesn't.

If we're not satisfied, we come back until you are.

We don't close a job and disappear. If something's not right, we return—the next day, the same day if needed. Our reputation is built one job at a time. We'd rather come back twice than lose your trust once.

Why We’re Different

You Talk to the People Who Run the Company

When you call Gleam, you're not going through a call center or a $15/hour operator reading a script. You get direct access to the principals who make decisions and solve problems on the spot. No work orders. No ticketing systems. No "someone will get back to you."

You call. We answer. It's that simple.

We Document Everything

Before photos. After photos. Sign-off from your location. A complete package delivered when the job is done. This isn't just for your peace of mind. It's for your records. When corporate asks if the work got done, you have proof. When the next inspection comes around, you have documentation.

No guessing. No chasing. Everything documented.

We Actually Clean—Not Just Rinse

There's a difference between spraying water on a surface and actually cleaning it. We use heated water because cold water doesn't cut through grease. We pop the gum instead of spraying over it. We move the benches and clean the corners instead of working around them.

When our work dries, it still looks clean.

National Reach, Local Accountability

We service all 50 states through a vetted subcontractor network we've built over the past decade. But you still deal with us. Not a random contractor we found last week. Every subcontractor has been vetted for equipment, professionalism, and quality. They get paid fast, so they prioritize our work.

One point of contact. Consistent quality regardless of location.

We Pay Our Vendors Fast—And That Benefits You

We pay our team within 24 hours of job completion. Why does that matter to you? Because vendors who get paid fast show up fast. They prioritize our jobs. They don't cut corners to move on to the next client who might actually pay them this month.

Our payment terms show up in the quality of the work.

We Don't Close the Job Until You're Satisfied

We don't finish a job and disappear. If something's not right, we come back. The next day. The same day if needed. As many times as it takes. Other vendors close the ticket and move on. We stay until the work meets the standard you were promised.

Your satisfaction isn't a policy. It's how we stay in business.

Principals

Eli Burbank

Founder

Eli founded Gleam with a simple belief: the outside of a building matters just as much as the inside. With 25 years in the facilities industry, he's built relationships with Fortune 500 retailers, grocery chains, and restaurant groups across the country. Eli leads client relationships and oversees operations, ensuring every job gets done right the first time.
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When clients call, they talk to Eli directly, not a call center. That personal touch is what turned Gleam into a multi-million dollar business built entirely on referrals.

Steve Koehler

Sr. Account Manager

Steve brings 22 years of corporate accounting experience to Gleam, with deep expertise across Accounts Payable, Accounts Receivable, General Ledger, Revenue Management, and Trade Promotions. He's worked in service, industrial, and retail environments for major companies including Children's Medical Center, Bombardier, Cargill, and Fossil.

Steve ensures every account runs smoothly from quote to invoice, so clients get the service they need without the billing headaches.

Joey Barnes

VP of Operations

Joey has been leading operations at Gleam since 2022, overseeing commercial cleaning projects across office buildings, retail centers, restaurants, and industrial properties. Before joining Gleam, he owned and operated Greenside Exterior Services, providing commercial and residential cleaning throughout the DFW area.

Joey ensures every project is completed efficiently, safely, and with minimal disruption to your business. His attention to detail and commitment to reliable, high quality results keeps jobs on schedule and clients happy.

Our Core Values

Show Up

Do what you said you were going to do. Be where you said you were going to be. It sounds basic because it is. Most problems start when someone doesn't show up.

Communicate

If something changes, say so. If there's a problem, flag it. If the job is done, confirm it. Silence creates uncertainty. We don't leave clients wondering.

Do the Work Right

Not the fastest version. Not the cheapest version. The right version. Corners cleaned. Gum removed. Documentation complete. The job isn't done until it's done correctly.

Take Ownership

When something goes wrong—and sometimes it does—we own it. No excuses. No finger-pointing. We fix it and make sure it doesn't happen again.

Treat Vendors Like Partners

Our subcontractors are the face of our company at job sites across the country. We pay them fast. We treat them with respect. We hold them to high standards because we've built a relationship worth protecting.

Earn It Every Time

Past work doesn't guarantee future business. Every job is a chance to prove we're worth keeping around. We don't take clients for granted.

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